Petco Park Information Guide

Get your questions answered about Petco Park.

AED - (AUTOMATED EXTERNAL DEFIBRILLATOR)

In case of an emergency, AED units are available around the ballpark for anyone to use. Below are where you can locate our AED units.

Field Level:

• Lexus Premier Club

Gallagher Square:

• Batter’s Eye

Garden Level:

• Auditorium
• The Draft by Ballast Point
• Elevator 7 Lobby

Street Level / Service Corridor:

• Ballpark Security Office
• Grounds Crew Workshop
• Outside Blue Shield Club Restaurant
• Outside Padres Engineering Offices
• Padres Administrative Offices – First and Second Floors near Elevators #3 & #4
• Padres Team Store
• Ticket Ops Corner
• Padres Clubhouse Dining Area
• Visitor’s Clubhouse Hallway (Near Laundry Room)

Terrace Level:

• .394
• The Loft
• Press Box

Upper Deck:

• Elevator 11 Lobby
• Elevator 5 Lobby
• WMB Rooftop

ADVANCE TICKET PURCHASES

Guests can purchase tickets to upcoming San Diego Padres home games in a number of ways:

• Online (Preferred): Padres.com/Tickets
• By Phone: 619.795.5555
• E-mail: tickets@padres.com

Current Season Ticket Members receive discounts on additional single-game tickets when purchased through their online Account Manager or the Membership Services team. Additionally, Members can contact our Membership Services team directly for more information on suite, hospitality space, and group ticket options.

• Online: Padres.com/MyTickets
• By Phone: 619.795.5020
• E-mail: membershipservices@padres.com

AISLE POLICY

As a courtesy to everyone, from the first inning until end of game, guests are asked to refrain from walking in select aisles on Field Level in sections 124-125 (foul pole to foul pole) and Terrace Level in sections 222-223 (foul pole to foul pole). Select Guest Service Representatives will be provided with handheld signs to remind guests to refrain from walking while ball is in play.

ALCOHOL

Guests who consume alcohol are expected to do so in a responsible manner and abide by these guidelines.

California liquor regulations prohibit guests from bringing alcoholic beverages into Petco Park. Security officers at every gate may inspect packages, bags and purses to prevent guests from bringing bottles, cans or any other type of liquid containers into Petco Park (with the exception of factory-sealed water bottles that are one (1) liter or less).

Guests are not permitted into the ballpark if they are intoxicated, nor can they exit with any alcoholic beverages.

ANIMALS/PETS

Service animals are welcome at Petco Park. In keeping with U.S. ADA regulations, guests with a disability may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. Animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

On select promotional dates (such as Bark at the Park), a limited number of pets are permitted into certain areas of the ballpark. Exceptions will be made at the discretion and authorization of the San Diego Padres.

If you are interested in our Barkyard Suites, please visit Padres.com/Barkyard for more information, including the Barkyard Code of Conduct.

When Gallagher Square is open to the public, the City of San Diego enforces the "leash law" as stated in San Diego Municipal Code §63.0102 Use of Public Parks and Beaches Regulated (b)(2).

BABY CHANGING TABLE STATIONS

Baby changing tables are available in all restrooms throughout Petco Park.

BAGS/BACKPACKS

For enhanced ballpark security and to expedite the entry process for all of our guests, Petco Park will prohibit bags with the exception for single compartment clear plastic bags not exceeding 12” X 6” X 12” and infant and medical bags. Clutches and purses no larger than 5” X 7”.

BALLPARK EVENTS (PETCO PARK EVENTS)

Petco Park is proud to host a variety of special events! For more information you can visit petcoparkevents.com or reach out to the Petco Park Events team by either phone call or email listed below:

• Call: 619.795.5025
• Email: events@padres.com

BALLPARK SECURITY COMMAND CENTER (24/7 SECURITY)

The Ballpark Security Command Center is located on the Service Level near the loading docks and monitors Petco Park on a 24-hour, 365-day basis.

If you wish to contact Ballpark Security, please email ballparksecurity@padres.com.

BANNERS AND SIGNS

The San Diego Padres welcome and encourage fan support including homemade signs and banners. To ensure that these articles do not distract others, we ask that guests adhere to the following guidelines:

Banners not be placed in the direct sight line of the batter and/or hung in any area of the playing field or over seat backs, protective railings, infringe on the sight lines of other guests, obstruct any advertising signage or video ribbon boards, be larger than four (4) feet by eight (8) feet in size, or be commercial, political, or obscene in nature. Flags and banners cannot be affixed to poles and sticks.

The Padres have sole discretion to permit or remove any sign or banner from the ballpark at any time.

BATTING PRACTICE TIMES*

* Please note: Batting practice is typically not held on Sundays. All batting practice times are subject to change without prior notice.

Guests are not permitted to bring bulk items (t-shirts, rally towels, gift bags). Guests are not permitted to bring promotional or self-promoting items on the field for batting practice or to distribute to players of either team.

BEACH BALLS

Inflatable items (such as baseballs, bats, beach balls, dolls, etc.), and other similar objects are prohibited inside Petco Park. Please refer to the Prohibited Items below for a complete listing of items not allowed in the ballpark.

BIKE PARKING

There are several bike racks located outside the perimeter of the ballpark where guests can park their bike.

BOX OFFICE

The Main Box Office located on Park Blvd. at Petco Park is open on non-gamedays, Monday - Friday 10 AM – 5 PM, closed on Saturday and Sunday. On gamedays, the Box Office opens at 10 AM and will remain open until 90 minutes after 1^st pitch. Hours are subject to change on holidays.

CAMERAS

Guests are welcome to bring non-professional still cameras and video cameras into Petco Park for their personal use provided the lenses are no longer than 6" long and do not have extra detachable lenses. Guests must avoid obstructing the views of others when using photography equipment. The San Diego Padres reserve the right to request that guests discontinue filming or taking photographs on ballpark property.

Please note that special events taking place at Petco Park may require different policies.

CASHLESS VENUE

Petco Park is a cashless venue. Credit cards, Padres Pay, Apple Pay, and other forms of digital payment will be accepted at all concession and retail locations.

Reverse ATMs are available to turn cash into pre-paid cards near sections 108, 135, 208, 303 and the Ticket Office Lobby. These cards can be used inside the ballpark or anywhere that accepts MasterCard.

All Padres contracted parking lots including Padres Parkade, Lexus Premier Lot, and Tailgate Lot will be cashless. Other parking garages/lots such as Hilton Bayfront & San Diego Convention Center are cashless as well.

CHEWING TOBACCO

The use of chewing tobacco or smokeless tobacco by guests is prohibited in Petco Park.

CHILDREN

Petco Park is happy to offer complimentary admission to children under 36 inches in height, accompanied by an adult with a valid ticket. Children must sit in the lap of an adult and are prohibited from occupying an additional seat.

COMPUTERS (LAPTOPS)

Laptop computers and tablets are permitted into Petco Park provided they comply with the bag policy.

CONCESSIONS

Petco Park offers a wide variety of food and drink options to enjoy at select events. All concessions are open for in-person pick-up. In-seat delivery is available for all Dugout Seats in sections 109, 111, 113, 110, and 112, and the entire Terrace Level.

Through our contact page and the MLB Ballpark App, please explore our Food and Beverage Finder in our chatbot. Here, you can look for different food offerings that are closest to your section!

Through our contact page and the MLB Ballpark App, please explore our Food and Beverage Finder in our chatbot. Here, you can look for different food offerings that are closest to your section!

ELECTRIC OUTLETS (ADA POWER STATIONS)

Electrical outlets for recharging wheelchairs are located in all seating areas designated for guests with a wheelchair accessible ticket. Guests can call 619.795.5555 to request this option when purchasing tickets.

Please note: You must be able to bring your own charging cord.

EMPLOYMENT

Employment information with the San Diego Padres is available on the Padres website at Padres.com/Jobs.

Should an individual wish to obtain information regarding employment opportunities with a Petco Park contracted service partner, please direct to the appropriate telephone number below:

Ace Parking - 619.231.9501
ARAMARK - 619.795.5730
Elite Show Services - 619.574.1589
Sportservice - 619.795.5877

EXIT/RE-ENTRY

Re-entry is permitted at Petco Park. Guests will need to get their digital ticket scanned before exiting and scan back in for re-entry. On select giveaway days, our re-entry policy will not be applicable until all promotional items have been exhausted or until the completion of the 3^rd inning. Re-entry is prohibited once the game or event has concluded.

FAMILY & ALL GENDER RESTROOMS

For the convenience of our guests, several family and all gender restrooms have been designated for guests. Family and all gender restrooms are located in Petco Park at Sections 109, 202, 219, 310, and 311.

FAN TEXT LINE

If you observe a guest not following these guidelines, please find a staff member or utilize our Guest Text Line at 619.279.5881 by sharing the issue and location.

FIREWORKS

As the San Diego Padres take the field before first pitch and after a Padres home run, fireworks are fired along with a foghorn from the scoreboard. We also have a full-length fireworks display following some games.

During other events at Petco Park, there may be additional firework displays scheduled. Please see the Petco Park Events website for a full schedule of events please visit https://petcoparkevents.com/events/

FOOD AND BEVERAGE POLICIES

The San Diego Padres permit guests to bring food into Petco Park intended for individual consumption (no bulk packaging, pans, pizza boxes, etc.) and should be consumed in one’s seat. Outside food cannot be brought into any ballpark restaurant, club lounge, or suite. Guests must also adhere to the following:

• All food items should be individually wrapped, bagged, or left inside a single serve container to avoid spillage.
• Food that might be thrown as a projectile must be sliced or sectioned (i.e., oranges, apples, and other fruits).
• Food containers must be soft-sided and comply with Petco Park bag policies.
• Guests are allowed to bring one factory-sealed plastic bottled water that is still, clear, and unflavored and that is one (1) liter and soft-sided single juice or milk containers or ADA required liquids in a sealed container.
• One (1) liter reusable water bottles (no glass) are permitted and must be empty upon entry into the ballpark.
• Reusable containers are for water only – alcoholic beverages must be consumed in the container in which they are served.
• Souvenir Cups with free refills are only good on the day they are purchased.
• California liquor regulations prohibit guests from bringing alcoholic beverages into Petco Park. Security officers at every gate may inspect packages, bags, and purses to prevent guests from bringing bottles, cans, or any other type of liquid containers of alcohol into Petco Park. Any guest who enters the ballpark with outside alcohol may be subject to immediate ejection without refund and revocation of season tickets and/or future ticket privileges.

Please note: Specific food & beverage policies may change depending on the event

FOUL BALLS/HOME RUN BALLS

Guests are welcome to keep any foul ball or home run ball hit into the stands. At no time should a foul ball or home run ball be thrown back onto the playing field. Guests throwing any object onto the playing field or interfering with a ball in play may be subject to immediate ejection from Petco Park. Guests should stay alert at all times for bats and balls that could land in the seating areas.

GALLAGHER SQUARE

A unique part of Petco Park is Gallagher Square, a park that’s inside the park! The park is open to the public on certain non-event days and has the following amenities:

• Play Area
• Fenced, off-leash dog park
• Wiffle Ball Field
• Temporary Pickleball courts
• Tony Gywnn Terrace viewing deck and picnic space
• Public art displays featuring local artists

To look ahead at the schedule please visit Padres.com/GallagherSquare before heading to the park.

GATE TIMES

All entry gates will open to guests 90 minutes prior to first pitch. Season Ticket Members have access to enter 2 hours prior to first pitch at two designated gates (Park Boulevard Gate and Home Plate Gate). Gate times are subject to change for special events, including Opening Day, select promotions, and Postseason play.

GO GREEN INITIATIVE

ZERO WASTE EFFORTS

Fans will see new trash bins throughout the ballpark for diverting organic and recycling waste, which is now mandatory under California’s state law SB 1383. “Landfill” bins will be converted to “Compost” bins, and signage will be posted next to each receptacle informing fans which bins to toss their trash in. The 2-bin system streamlines waste management by providing distinct receptables for only recyclables and food waste/food ware, effectively eliminating the need for landfill bins. All bins will then be sorted by the Petco Park janitorial team, Aramark, to separate out the non-compostable items. SB 1383 is the most significant waste reduction mandate to be adopted in California in the last 30 years. The mandate requires the state to reduce organic waste (such as food waste, green waste and paper products) disposal by 75% in 2025.

Petco Park Compost Examples:

• Used and/or Coated Paper Cups, Plates, Napkins, and Take-out Boxes/Containers
• Food Scraps, such as fruits and vegetables, leftovers, meat and seafood
• Paper Coffee Cups
• Pizza Boxes
• Bags and Plastics Labeled “Compostable” Only

Petco Park Recyclable Examples:

• Aluminum Cans
• Plastic Bottles
• Coffee Cup Lids
• Plastic Beverage Cups

Additionally, Petco Park diverts the following from the landfill:

• Commingled recyclables
• Cardboard
• Construction debris
• Green waste (grass clippings from the playing field)
• Wood pallets
• Cooking oil
• Light bulbs / ballasts / batteries
• eWaste (computers/electronics)
• Uniform recycling

GRATUITIES/TIPS

Great service is always complimentary at Petco Park. Guests can demonstrate their appreciation for our staff by emailing comments@padres.com so that they may be recognized.

Guests can also mail written comments to: Guest Experience, 100 Park Blvd, San Diego, CA 92101

GUESTS WITH ACCESSIBLE NEEDS

The San Diego Padres are committed to creating an inclusive and safe environment for all of our guests. Please refer to our accessibility guide for all of our services provided.

Accessible Parking

All parking lots and structures designed by the San Diego Padres and ACE Parking for Petco Park provide accessible parking spaces, at the current parking rate, for guests with accessible needs.

Parking spaces are available on a first come first served basis.

Accessible Seating

The San Diego Padres have designated seats in Petco Park specifically for guests with disabilities in each of the following categories: Wheelchair accessible, Semi-Ambulatory and Transfer seats. In most cases, accompanying companion seats are available.

• Wheelchair spaces are available for guests with disabilities who utilize a wheelchair
• Semi-Ambulatory seats are available for guests with disabilities who require additional leg room beyond the minimum of twenty four (24) inches traditional ballpark seating provides
• Transfer seats are available for guests with disabilities who require an armless aisle seat

Assistive Listening Devices (ALDs)

The Padres are pleased to offer complimentary Assistive Listening Devices (ALDs) to guests with hearing difficulties. ALDs can be obtained at the Guest Service Center located on the Field Level (Main Concourse) in Section 108. Identification will be required and held to reserve a device. Identification will be returned once the ALD is returned.

Closed Captioning Devices

The Padres are pleased to offer closed captioning of the public address announcements here at Petco Park. The closed-captioning transcript can be viewed using the complimentary MLB Ballpark* app, which is accessible on any smartphone or web-enabled device.

*To download the 'MLB Ballpark' app:

• Search for the 'MLB Ballpark' app in the App Store on your smartphone or web-enabled device

• Install 'MLB Ballpark'

• Open 'MLB Ballpark' and select Petco Park

• Scroll down on the main page and select 'Closed Caption'

Courtesy Shuttles

Complimentary shuttle service is available for guests with disabilities. The shuttles provide transportation between the Padres Parkade, Tailgate Park, the MTS Garage and Petco Park. The shuttle service is available two (2) hours prior to the start of a scheduled game and continues for approximately one-half (1/2) hour following the conclusion of the game. Guests upon arrival may also text "requesting a shuttle and location" to 619.279.5881. Guests wishing to utilize this service following the game should report to the Park Boulevard and Imperial Avenue as a designated shuttle pickup.

Our guests' patience is requested. Service will be provided in the order that the calls are received.

Electrical Outlets (ADA Power Stations)

Electrical outlets for recharging wheelchairs are located in all seating areas designated for guests with a wheelchair accessible ticket. Guests can call 619.795.5555 to request this option when purchasing tickets.

Please note: You must be able to bring your own charging cord.

Elevators

Guests with disabilities have priority on all public elevators at Petco Park. Guests with disabilities can utilize a number of elevators located throughout Petco Park. Elevators to access various ballpark levels are located near Sections 111, 114, 117, 137, 201, 217, 226, 235, 300, 311, 317, 314, 328, inside the Western Metal Supply Co. Building, as well as at the Gaslamp, East Village, Park Boulevard, and Home Plate Gates.

Emergency Evacuations

Petco Park Team Members have been trained in evacuation procedures. Should an emergency evacuation situation occur, emergency information will be displayed on the video board as well as announced on the assistive listening devices and the public address system.

Family Restrooms/All Gender

Family restrooms are designated for families and guests with disabilities who require private accommodations or additional assistance. Family restrooms are located in Petco Park at Sections 109, 202, 219, 310, and 311.

First Aid

First Aid Stations are located at Sections 108, between 129 and 131 in the Padres Power Alley. Trained medical personnel are on duty for all events to assist guests and Team Members as necessary.

Please note: First Aid locations may differ for concerts and other special events.

Guest Services Centers

Guests needing assistance should approach an event staff member near Sections 108, 131, 303, or Gallagher Square.

Service Animals

Service animals are welcome at Petco Park. In keeping with U.S. ADA regulations, guests with a disability may use either a dog or miniature horse that is individually trained to do work or perform tasks for the guest. The work or tasks performed by the service animal must be directly related to the guest's disability. As such, animals that solely provide emotional support or companionship to a guest will not be permitted inside the ballpark.

Wheelchair Storage

Wheelchair storage is available at Guest Services Centers at Sections 108, 131, 303, and Gallagher Square. Wheelchair escorts to and from seats are available upon request.

Wheelchair Escort

Complimentary wheelchair escort service is available to assist guests between the gates and their ticketed seats. Wheelchairs cannot be “checked out.” Please see any staff member for a wheelchair escort.

Please note: Guests may not be escorted to get to and from other locations in the ballpark.

Wheelchair Lifts

Wheelchair Lifts are located throughout the ballpark to assist guests to their ticketed seats.

The San Diego Padres remain committed to ensuring that the Petco Park experience is an enjoyable and accessible one for guests with special needs.

HOSPITALITY SPACES

Hospitality Spaces at Petco Park are all-inclusive, featuring food and beverage packages and are ideal for company picnics, employee appreciation events, or entertaining friends and family. With capacities ranging from 30 to 1,000 guests, these unique locations provide a turn-key experience so all you have to do is enjoy the game and the ballpark atmosphere.

For more information, please visit Padres.com/Groups, or contact the Group Sales Department at 619.795.5010, or email groups@padres.com.

SRO Tickets: Hospitality Spaces are great for groups to mix and mingle and provide a lively social environment. These areas have limited seating available, and tickets do not guarantee a seat. All seating is available on a first come, first served basis and guests are not able to save seats. If you have any questions or accessibility needs, please contact your Sales Representative at least 48 hours prior to the game.

HOUSEKEEPING

The San Diego Padres are proud to partner with ARAMARK for all housekeeping needs. If you are in need of housekeeping assistance, please find a staff member near you or text the fan text line at 619.279.5881.

KIDSFEST & KIDS RUN THE BASES

Sundays are for family fun! Every Sunday home game, arrive when gates open for KidsFest, presented by Nuna. Located in the fully renovated Gallagher Square, you’ll find the redesigned Nuna playground, bounce houses, face painting, games, and more. Some activities will end prior to first pitch, inflatables and the Play Ball field will remain open through the end of the 7th inning, and the Nuna playground will be open all game!

Following most Sunday home games, the fun keeps going with Kids Run the Bases, presented by Chick-fil-A. Kids and their families can line up after the eighth inning in Gallagher Square. For more information, including dates, visit Padres.com/KRTB.

LASER POINTERS

Laser pointers are not permitted inside Petco Park. Please refer to Prohibited Items for a complete listing of items not allowed in the ballpark.

LOCK & GO (ONSITE LOCKERS)

Lock & Go Lockers are available for all guests to use for all Padres games and select events for a flat $14 rate. There are (4) four Lock & Go Lockers located around Petco Park - Lexus Premier Lot across the Home Plate Gate entrance, Tony Gwynn Dr. and L Street, Balboa Gate and East Village Gate.

Guests will need to pick up their belongings no later than 30 minutes after the end of the game.

Please note: Lock & Go Lockers may or may not be available for specific non-baseball events.

LOST AND FOUND

Lost items may be turned into any Guest Service Center located at sections 108, 131 or 303. All lost items will be logged and held for thirty (30) days. Items not claimed after thirty (30) days will be disposed of or donated to charity. If you are in need of assistance in retrieving lost items during non-game hours, please fill out the lost inquiry form online at Padres.com/LostAndFound.

Guests who have a claim number for their lost item can pick up their item at any time at our 24/7 Ballpark Security office, located across the Omni Hotel on Tony Gwynn Drive.

If guests wish to pick up their item during an event, please head to Guest Services in section 108 for assistance.

LOST CHILDREN/ADULT GUESTS

If a guest has become separated from their party, individuals looking for the lost guest should be escorted directly to a Guest Service Center at Sections 108, 131, or 303.

All Guest Services Centers offer an emergency contact wristband. These wristbands identify the guardian with their phone number and are helpful should a child become separated from their party.

MEDIA/VIP ENTRY

The Media/VIP Gate is located between the main ticket windows and Home Plate Gate on Park Boulevard & Imperial Avenue. This gate is designated for all working media, all VIP entry, and guest pass/field visits. The Media/VIP Gate will open approximately four (4) hours before first pitch.

All guests must adhere to the Petco Park bag policy and prohibited item policy.

MOTORCYCLE HELMETS

Guests with motorcycle helmets will be screened upon entry. They will be escorted to Guest Services 108 or 131 to check in their helmet. Helmets are prohibited to the remainder of the ballpark.

NATIONAL ANTHEMS & GOD BLESS AMERICA

To submit a National Anthem audition request, please email jnaire@padres.com with a submission via YouTube Link or audio file of yourself and/or group singing the anthem and a brief description. Your submission must follow these guidelines:

1. If singing, it must be a cappella without any instrumental accompaniment

2. Traditional Rendition – no changes to the words, or cadence

3. Must be 1:20 (80 seconds) or less with no reverb (echo) with clear sound

NOISE-MAKING DEVICES

Musical instruments or any type of noise-making device are prohibited from being brought into Petco Park. Any exceptions will be at the discretion and authorization of the San Diego Padres.

It is unlawful for any person to bring into or possess any noise-making device including air horns, powered megaphones, bugles, drums, tambourines, or other musical instruments unless expressly authorized by the San Diego Padres (SDMC 59.0202(7)

NURSING LOUNGE

The San Diego Padres are proud to present the Sharp Mary Birch Nursing Lounge! This space is located in Terrace Suite 32 for all Padres Baseball games.

Please note: This location is subject to change for certain events.

PAGING

The public address system is not intended for paging guests. In the event of a medical emergency or other special circumstances, consideration will be given to providing a general page solely at the discretion of the San Diego Padres.

PARKING & TRANSPORTATION

The San Diego Padres, in partnership with ACE Parking, offer a broad range of parking options at a variety of price levels and locations. Parking is extremely limited and public transportation and/or rideshare is encouraged. For fans who want to park near the ballpark, you are encouraged to pre-purchase parking permits for Padres controlled and off-site lots. All parking and transportation information can be found at Padres.com/Transportation.

Season Ticket Members can purchase discounted parking passes to games (based on availability) through Padres.com/MyTickets by going to the Special Offers tab.

Find Downtown Parking with SpotHero
Looking for parking in additional lots in downtown San Diego? Reserve a space on SpotHero, the proud parking partner of the San Diego Padres.

Guests driving to the ballpark should plan on arriving early. For large attendance games, guests are urged to utilize public transportation, or to park in Harbor Drive parking facilities.

Follow @PadresParking on X for up-to-date information regarding parking and traffic.

Please note: The San Diego Padres cannot dictate prices set by private garages/lots, or prices controlled by other parking enterprises.

No oversized or bus parking permitted.

PLAY AREA

The Play Area presented by Nuna is a great addition to Gallagher Square in Petco Park! During scheduled events, the playground rules need to adhere to the following:

The playground will be open from Gates Opening through the last out of the game. Entry will come on a first come, first served basis. If the play area has reached capacity, guests will get 20 minutes maximum of play time.

Once the play area has reached capacity, guests in line will receive a return card with a specified return time. This is so guests can roam around the rest of the ballpark during their wait time.

Gallagher Square Hours: The Playground will be available to the public during Gallagher Square open hours. You can find the schedule on Padres.com/GallagherSquare.

POSTPONED GAMES

The right to delay the start of a game rests with the home club. Once both team managers meet with the umpires and exchange lineup cards, the right to determine whether the game will be interrupted or terminated is at the discretion of the Umpire-in-Chief. Under the provisions of the Official Playing Rules, the Umpire-in- Chief shall have sole and unquestioned authority to determine whether and when play will be halted during a game; when play will be resumed; and whether and when a game will be terminated due to bad weather or unsafe playing conditions. Even with inclement weather, the San Diego Padres will make every effort to play all scheduled games.

In the event of a postponed or cancelled event, guests will be advised to check the San Diego Padres website at padres.com, local newspapers, or Padres media affiliates for updates.

PREGAME PARTICIPANTS - ENTRY

Pregame participants enter through the Media/VIP Entry located near the Home Plate Gate. Upon arrival, participants should check in with the appropriate credentials. If you and/or your group have been instructed to enter via a different route for any pre-game activities, please adhere to those directions from your point of contact.

PRIVACY

The San Diego Padres, a Major League Baseball team owned by Padres L.P. (the "Club" or "we") has established this privacy policy (the "Privacy Policy") in order to make clear to you how we collect, use and share the personal information you may provide to us.

To view the Padres complete Offline Privacy Policy, please click here.

PROHIBITED ITEMS

For the comfort and safety of all, guests are not permitted to enter Petco Park with the following hazardous or potentially disruptive items:

• Aersol Cans (e.g. hairspray, mace, etc.)
• Alcoholic beverages
• Amplified music, bullhorns or loudspeakers (except as approved by the Padres)
• Animals (except ADA Recognized Service Animals or Service Animals in Training)
• Bags with the exception of single compartment clear plastic bags not exceeding 12” X 6” X 12” and infant and medical bags. Clutches and purses no longer than 5” X 7”
• Ball retrievers (except baseball mitts)
• Balls of any type (except baseballs)
• Balloons (except as approved by Padres for special events)
• Banners or signs larger than 4 feet by 8 feet, may not be commercial, political or obscene (May not block guest views or any ballpark signage)
• Baseball bats
• Beach balls or other inflatables (unless approved by the Padres)
• Bicycles (may be parked at approved bike parking at gates)
• Bubble-making devices
• Cameras with lenses longer than 6 inches. No extra detachable lenses
• Drones, remote-controlled unmanned aerial vehicles or other motorized vehicles/devices
• Drugs or other illegal substances/paraphernalia (including Medical Marijuana)
• Firearms
• Fireworks or other incendiary devices
• Frisbees, footballs or other throwable sports devices
• Glass containers of any type (with the exception of infant or ADA needs)
• Hard-sided coolers
• Hover boards
• Knives of any type
• Lawn chairs or rigid framed seating devices (Except ADA or as approved by the Padres)
• Laser pointers or devices
• Microphones (for non-credentialed media)
• Noise-making devices (i.e., air horns, cowbells, etc., unless approved by the Padres)
• Obscene or offensive clothing likely to provoke an aggressive response from others
• Segways
• Selfie sticks
• Skateboards, scooters, razors, and roller blades
• Smokeless/chewing tobacco, vaporizers
• Sports equipment of any kind (except baseball gloves)
• Sticks or clubs
• Tents (unless approved by the Padres)
• Toy guns or knives (including water guns)
• Umbrellas - large umbrellas that block sightlines or signage.
• Wagons - only wagons that can be pushed (rather than pulled) and that have safety child restraints are allowed
• Wallet chains
• Weapons of any other type (tasers, nunchaku, pepper spray, mace, expandable batons, etc.)

All items are subject to search prior to entry. Any guest intentionally possessing a prohibited item inside Petco Park is subject to ejection from the ballpark and may be subject to criminal arrest and prosecution.

Prohibited items placed in amnesty boxes located at entrance gates will NOT be returned.

The San Diego Padres reserve the right to adjust Petco Park entry policies at their sole discretion without any prior notice.

Please note: Special events taking place at Petco Park may require different policies. Please click here for more information.

For everyone’s safety, Petco Park uses video surveillance cameras at all entry gates and inside the ballpark that are monitored 24 hours every day.

RAINOUT

Even with inclement weather, the San Diego Padres will make every effort to play all scheduled games. In the event a game is postponed and rescheduled due to weather and you have a ticket to the game, please refer to our Rainout Policy.

RESTROOMS

Restrooms are conveniently located throughout Petco Park. If you need assistance finding the nearest restroom, please ask a staff member and they will be happy to help guide you in the right direction.

RETIRED NUMBERS

The San Diego Padres are honored to have retired six (6) numbers listed below:

• Steve Garvey #6
• Tony Gwynn #19 MLB HOF Class of 2007
• Dave Winfield #31 MLB HOF Class of 2001
• Randy Jones #35
• Jackie Robinson #42 – Retired by Major League Baseball in 1997
• Trevor Hoffman #51 MLB HOF Class of 2018

Statues: The iconic statue of Mr. Padre Tony Gwynn will be elevated, and surrounded by an expanded viewing deck that provides great sightlines of games and can be used for picnics during public hours. Tony will also be more visible from the ballpark and better aligned with his teammate and fellow Hall of Famer Trevor Hoffman.

The Padres have also honored long time owner Ray Kroc with the Initials RAK and long time broadcaster Jerry Coleman with his trademark “Hang A Star!”

RIDESHARE SERVICES - LYFT, UBER, & TAXI

A designated rideshare loading zone is located across the street from the Bayfront Hilton Hotel (next to the Convention Center) on Harbor Drive and Park Boulevard. We encourage fans to get dropped off and picked up at this location, and then take the pedestrian sky bridge towards Petco Park.

SCOREBOARD SURPRISES

Personalized birthday and other celebratory messages, called "Scoreboard Surprises", can be displayed at Petco Park for a donation to the Padres Foundation. Donations are $100 for Monday–Thursday games and $150 for Friday–Sunday games. The messages are displayed at the game of your choice.

Messages must be submitted at least 24 hours in advance (48 hours on the weekends) and are available on a first-come, first-served basis.

Scoreboard Surprises should be submitted here.

SEASON TICKET MEMBERSHIPS

Current Season Ticket Members receive discounts on additional single-game tickets when purchased through their online Account Manager or the Membership Services team. Additionally, Members can contact our Membership Services team directly for more information on suite, hospitality space, and group ticket options.

• Online: Padres.com/MyTickets
• By Phone: 619.795.5020
• E-mail: membershipservices@padres.com

SEASON TICKETS MEMBER TEXT LINE

Season Ticket Members can text 619.795.5020 for in-game assistance regarding their Membership from gates opening until the top of the 7th inning.

SEGWAYS

Segways are prohibited at Petco Park.

SENSORY BAGS

We are proud to partner with KultureCity and offer sensory bags at our Guest Service Center locations at 108, 131, 303 and Gallagher Square. Our sensory bags include noise-cancelling headphones, fidget toys, a feeling thermometer, and wristbands for parents to write their phone number on. Identification will be required when checking out a bag.

We also highly encourage all guests to check out our Sensory Activation Vehicle located in Park Blvd Plaza. This space serves as a sound-proof quiet space that includes our sensory bags and other sensory friendly activities.

Before coming to a Padres game, be sure to review our Sensory Map as well as our Sensory Story.

SHUTTLE SERVICE

Complimentary shuttle service is available for guests. The shuttles provide transportation between the Padres Parkade, Tailgate Park, the MTS Garage and Petco Park. The shuttle service is available two (2) hours prior to the start of a scheduled game and continues for approximately one-half (1/2) hour following the conclusion of the game. Guests upon arrival may also text “requesting a shuttle and location” to 619.279.5881. Guests wishing to utilize this service following the game should report to Park Boulevard and Imperial Avenue as a designated shuttle pickup.

Our guests’ patience is requested. Service will be provided in the order that the calls are received.

SMOKING POLICY

Petco Park is a smoke-free facility. This includes vaping/e-cigarettes.

SOLICITATION & DISTRIBUTION OF LITERATURE:

Guests are prohibited from distributing banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters, stickers, or anything with written, printed, and/or painted materials, without advance written permission from the San Diego Padres.

Please adhere to the re-entry policy listed above.

SRO TICKET POLICY

Tickets sold in Gallagher Square (Park at the Park) provides fans access to Standing Room Only areas around the ballpark. This also includes public areas like the Budweiser Loft, Craft Pier, as well as drink rails around the seating bowl and access is available on a first-come basis for fans to enjoy. These areas are subject to availability and have set capacities that cannot be exceeded.

STROLLERS, WHEELCHAIRS, WALKERS & WAGONS

Petco Park welcomes guests with strollers, wheelchairs, walkers & wagons. However, their use must not limit guest movement or block aisles. Wheelchairs, wagons, and strollers may be checked at the Guest Services Centers located in Sections 108, 131, 303 or Gallagher Square.

Please note: Permitted wagons are only wagons that can be pushed (rather than pulled) and that have safety child restraints are allowed.

SUITES

The San Diego Padres offer a variety of suites on all levels of the ballpark and in the historic Western Metal Building

For more information about suites, as well as all-inclusive group spaces, visit Padres.com/Suites or contact the Group Sales Department by calling 619.795.5060 or emailing suites@padres.com.

SUN/SHADE

Seating at Petco Park includes seats in full sun, in full shade, as well as partial sun/partial shade. Reference this Sun/Shade Seating Map when selecting your seats to choose the best seat for you.

SWINGING FRIAR

“The Swinging Friar” is the official mascot of the San Diego Padres. This fun-loving character pre-dates the Major League Padres, first serving as the mascot for the Pacific Coast League Padres. He was chosen as the mascot in 1961 and has become a Padres fixture.

TEAM STORE

The Padres New Era Team Store is open Monday – Saturday from 10 AM - 5 PM and on Sunday from 11 AM – 4 PM. On game days the store will be open during normal business hours but will close to the public about 30 – 45 minutes before gates open.

For questions, contact the team store at 619.795.5910 or teamstore@padres.com.

Hours are subject to change during events and on holidays.

THEME GAMES

The San Diego Padres offer a variety of Theme Games to enhance the fan experience at Petco Park! Theme Game tickets include access to a limited-edition item or experience and are separate from Padres Giveaways that are distributed to fans upon entrance to the ballpark. To participate in a Theme Game, fans must purchase the specific Theme Game ticket package. Theme Game tickets can be purchased online at Padres.com/ThemeGames, over the phone by calling 619.795.5555 or at the Petco Park Box Office.

Please Note: Theme Game items are only available with the purchase of a Theme Game ticket package and cannot be combined with any other offers, promotions, or discounts. Items must be redeemed on the day of the event from the Theme Game redemption area. Unless otherwise noted, redemption is from the time gates open until 1 hour after first pitch. Visit Padres.com/ThemeGames to learn more and purchase tickets!

TICKETS

Questions about tickets? Contact tickets@padres.com or 619.795.5555.

Gamedays:

• Weekday Evening: 9 AM until 1 hour after first pitch
• Weekday Day: 9 AM – 5 PM
• Weekend Games: 4 hours prior to first pitch until 1 hour after first pitch

Non Gamedays:

• 9 AM – 5 PM

TOURS

Go Behind the Scenes at Petco Park

Explore America’s #1 Ballpark on one of our daily guided tours. Experience the ballpark as only players and staff do. Led by a tour guide, this historical, behind-the-scenes tour allows guests to experience the ballpark while learning about the history of Petco Park and the San Diego Padres.

Tours are available year-round including daily, pregame, private, educational, and VIP. For more information, and to purchase tickets visit Padres.com/Tours. For questions, please email tours@padres.com.

UMBRELLAS

Small, collapsible umbrellas are allowed in Petco Park. Any umbrella that blocks sightlines or becomes a nuisance for any reason to other guests is not permitted. Padres reserve the right to ask guests to lower their umbrellas for the enjoyment of all guests in attendance.

Please note: Policy is subject to change for non-baseball events held at the ballpark.