Tropicana Field Information Guide

This Fan Guide is designed to assist our fans by presenting information about Tampa Bay Rays/Tropicana Field offerings and accommodations. The information is presented in alphabetical order for your ease of use. Enjoy the season!

ADA ACCESSIBILITY

The Tampa Bay Rays are excited to offer information and resources for fans to ensure all visits to Tropicana Field are safe, welcoming, and inclusive! Please click HERE to be redirected to our A-Z Accessibility Guide.

ALCOHOLIC BEVERAGES

Guests may not bring alcoholic beverages into Tropicana Field, nor may guests take any alcoholic beverages out of the ballpark, including from suites. Florida law prohibits the sale of alcoholic beverages to persons under the age of 21. Guests, therefore, will be required to show proper ID when purchasing alcoholic beverages at Tropicana Field. Two alcoholic beverages are allowed per person, per purchase. The sale of alcohol stops in the middle of the 8th inning.

ANIMALS

Animals are prohibited from entering Tropicana Field, unless explicitly allowed for specific dates (i.e., Dog Day at the Rays). Service animals are permitted for all games and events in accordance with the U.S Department of Justice, Civil Rights Division, Disability Rights Section, definition of “Service Animal.” Please refer to: https://www.ada.gov/service-animals

ASL (AMERICAN SIGN LANGUAGE)

American Sign Language (ASL) interpretation is provided for the National Anthem at most home games. Those interested in interpreting the National Anthem in ASL may submit an inquiry to Entertainment@RaysBaseball.com. Please include your name and contact information, relevant experience, and a video sample or portfolio (recommended but not required). ASL interpreters are featured on the main video board during the National Anthem and are positioned on the field pregame, facing the third-base side. For additional accessibility services, please visit Guest Services locations throughout the ballpark.

ATM MACHINES

Republic Bank ATMs can be found throughout the ballpark:

• One Republic Bank ATM at Gate 1, 100 Level Concourse
• One Republic Bank ATM at Gate 3, 100 Level Concourse
• One Republic Bank ATM at the Republic Bank Draft Room
• One Republic Bank ATM at the DEX Home Plate Club

Reverse ATM Machines can be found across from Gate 3 Guest Services Desk and in the 3rd Base Food Hall. Tropicana Field is a cash-free facility.

AUNT FLOW

Complimentary Aunt Flow period products are available for all fans in the women's and gender-neutral restrooms.

AWAY GAMES

Major League Baseball teams, including the Rays, do not handle public sale of tickets for road games. You may contact the host team directly for tickets or visit mlb.com.

BAGS

Only Clear Bags are permitted. Fans may bring one (1) single-compartment clear bag (plastic, vinyl, or PVC) no larger than 12” x 12” x 6” and/or one (1) non-clear small fanny pack or clutch, no larger than 5” x 7”. Backpacks, non-transparent bags, and oversized bags are not permitted at Tropicana Field. Exceptions will be made for diaper bags accompanying a young child and medical device bags. For more information, visit RaysBaseball.com/Security.

BALLPARK APP

Purchase, manage, and scan your digital tickets and prepaid parking passes, order food and drinks, access discounts on concessions and merchandise and more. The free MLB Ballpark app can be downloaded in the App Store and Google Play Store and is an all-in-one gameday companion for Rays games at Tropicana Field and Charlotte Sports Park. For more information, visit RaysBaseball.com/Ballparkapp.

BANNERS AND SIGNS

Banners and signs are permitted and may be displayed in the ballpark as long as they are baseball-related, do not interfere with the playing field or other ballpark signage or inhibit the view of other fans. Signs must not include derogatory language, gestures or symbols. Tropicana Field management reserves the right to remove any sign displayed on the property.

BASEBALL LOOPER TROLLEY

The Baseball Shuttle will operate during the 2026 season. For more information, visit LooperTrolley.com/baseball-shuttle.

BATTING PRACTICE

Rays batting practice takes place 3 hours before first pitch. The visiting team's batting practice takes place 2 hours before game time and lasts approximately one hour. Batting practice is taken at the discretion of the team and is subject to change. For more information, see Pregame Timeline.

BOX OFFICE (Tropicana Field)

All tickets and parking passes are mobile only and available through the MLB Ballpark app. Tropicana Field’s Box Office staff is available at Gates 1 and 4 on gamedays for mobile ticket assistance starting 90 minutes before first pitch. You can also scan the QR code at box office windows using the camera app on your smartphone to purchase tickets.

BOX OFFICE (Charlotte Sports Park)

Charlotte Sports Park in Port Charlotte, Florida, is the Spring Training home of the Tampa Bay Rays. The Charlotte Sports Park Box Office staff is available during spring training home game dates for customer service 90 minutes before first pitch and ending at the 7th inning. All ticket sales are online only through www.RaysBaseball.com/Spring.

Please note the Charlotte Sports Park Box Office only sells tickets for spring training home games played at Charlotte Sports Park.

BROOMS

Brooms shorter than 3’ are allowed inside the ballpark. They must not impede other guests’ views or cause safety concerns. Sticks and poles of any other type are not permitted at any time.

BUDWEISER PORCH

The Budweiser Porch in center field offers an open-air patio with outstanding views of the outfield and a vibrant, social atmosphere. A true destination for food lovers, it features local favorites from some of St. Pete’s most popular restaurants. Paired with a full-service bar and a wide selection of Budweiser and local craft beers from top Bay Area breweries, the Budweiser Porch is the perfect spot to gather with friends and take in the game.

CAMERAS AND VIDEO RECORDERS

Guests are permitted to bring cameras and video recorders into the ballpark provided they are not for commercial use. Cameras and video recorders must be hand-held; tripods are prohibited. Fans may not obstruct aisles or the view of others. Lenses must be less than 12 inches.

CASH-FREE

Tropicana Field and Charlotte Sports Park are cash-free. Credit cards, debit cards, and Rays Wallet payments are accepted for all concessions, merchandise, and parking purchases.

CATERING

Please contact Levy, the Rays hospitality provider at Tropicana Field, at RaysSuites@LevyRestaurants.com or ATanner@LevyRestaurants.com to arrange catering for your special event.

CHILDREN

Age requirement regarding tickets

Once a child reaches their second birthday, they will need a game admission ticket.

By using the ticket, the ticket holder, on their own behalf and on behalf of any minor accompanying said ticket holder to the game, is hereby deemed to have given all grants of rights, releases and waivers on behalf of any minor as their parent, guardian or authorized agent have given.

COLOR GUARD/HONOR GUARD

The Tampa Bay Rays are proud to recognize military units, veteran organizations, JROTC programs, and civic groups interested in presenting the colors prior to games. Groups wishing to participate may submit an inquiry to Entertainment@RaysBaseball.com. Please include your organization name, primary point of contact (name, phone, and email), group type, and a brief description of your experience presenting the colors.

COMMUNITY ENGAGEMENT

The Tampa Bay Rays are committed to being a strong community partner and energizing our community through the magic of Rays baseball. The official charity of the Tampa Bay Rays is dedicated to improving the lives of those in need within our community, focusing primarily on education, youth development, wellness and social responsibility. Since 2008, the charity has given:

• $14 million in grants
• More than $2.5 million donated to Tampa Bay Area Students through Scholarships
• 110,000 tee-ball players & coaches outfitted through the Rays Jersey Program
• More than 34,000 Suite Tickets donated to the Big Game James Club
• More than 47,000 Volunteer Hours committed to Tampa Bay by Rays front office staff
• 300 + children have experienced baseball magic through the Tuesday’s Champion and Magic Mondays Programs
• 540,000 Tampa Bay School Children have participated in Reading with the Rays
• $21 million in financial giving
• More than 4,800 hours of STEM instruction through Rays Science of Baseball program
• $1,000,000 committed to Hurricane Helene and Milton Relief Efforts

DAIQUIRI DECK

The 30-person Daiquiri Deck offers a game-changing view from the heart of center field. Be on the lookout for home run balls while savoring unique catering options in your exclusive area. For more information, please email GroupSales@RaysBaseball.com or call 727-825-3406 to speak to a Rays representative.

DEROGATORY LANGUAGE

Derogatory language is prohibited, whether spoken or appearing on clothing or a sign, as determined by the Tampa Bay Rays in its sole and absolute discretion. Derogatory language is defined as:

• Relating to another individual's race, color, ethnicity, gender, religion, disability, age, sexual orientation, gender identity, national origin, ancestry or other personal trait or characteristic that is derogatory, insensitive, or otherwise is deemed offensive by the Club, including, but not limited to, slurs, jokes, stereotypes or other inappropriate remarks

• Constituting harassment of, threatening or advocating violence against, an individual or group of individuals

• Containing obscene, profane, indecent, offensive and/or sexually explicit words or phrases

• Violating applicable local, state or federal laws, rules or regulations, whether such language is directed at or relates to any one or more of the following:

• Attendees at the game or other event

• Players

• Umpires or other event officials

• Baseball officials

• Club officials, including, but not limited to, owners, executives and employees

• Event staff, including, but not limited to, fan hosts, ushers, ticket takers, security personnel, police, parking personnel, cleaning personnel, medical personnel and concessions personnel (collectively, the "Event Staff")

The Rays value the importance of a fan-friendly atmosphere at Tropicana Field. As such, the Club will not tolerate the use of any Derogatory Language by any person. The Club will eject any person from Tropicana Field and the Tropicana Field property for the use of any Derogatory Language. The Club also reserves the right to trespass any person from the Tropicana Field property, for such length of time as the Club, in its sole and absolute discretion, deems appropriate, for the use of any Derogatory Language. A person's use of Derogatory Language also may lead to the person's arrest, as determined by the appropriate law enforcement personnel.

If any person attending a game or other event at Tropicana Field hears or observes another person or persons using Derogatory Language, that person should contact the nearest Fan Host staff member or text “Rays” to 69050 with the issue and the location of the incident. The Club will make periodic public address announcements regarding this policy and the incident reporting system.

DEX HOME PLATE CLUB

Located just 50 feet behind home plate, the DEX Home Plate Club has been completely overhauled to become a uniquely special and luxurious space for DEX Home Plate Club members to enjoy. The first of these areas is a new speakeasy, featuring craft cocktails and a comfortable lounge—complete with media for fans to follow action around Major League Baseball. Just behind the speakeasy is a new specialty candy room with nostalgic, curated treats for fans of all ages. For more information, please email Tickets@RaysBaseball.com or call 727-825-3406 to speak to a Rays representative.

DREAM FINDERS HOMES TERRACE

The Dream Finders Homes Terrace is the perfect venue for delivering VIP treatment to groups of 40–80 guests. This renovated space features spacious amenities along with the exclusive benefits of a suite, creating a comfortable and elevated game-day experience for you and your party. For more information, please email GroupSales@RaysBaseball.com or call 727-825-3406 to speak to a Rays representative.

EJECTION/TRESPASS/DENIED ENTRY

The Rays reserve the right to deny entry, eject and trespass any individual from the ballpark and ballpark property for any of the following: fan interference, public intoxication, using offensive or derogatory language, wearing garments with offensive or derogatory language, disruptive, dangerous or obnoxious behavior, throwing objects, smoking inside the ballpark, public indecency, nudity, urinating outside of the restrooms, entering restricted areas, violating laws, ordinances and facility policies and any other behavior deemed inappropriate by Rays management.

ELEVATORS

Located at Gates 1, 2, 4, and 6.

• Gate 1 elevator stops: Gate 1, Cownose Clubhouse, Section 150
• Gate 2 elevator stops: Gate 2, Section 132
• Gate 4 elevator stops: DEX Home Plate Club, Section 101, Republic Draft Room & The Baldwin Group Club, Webull Suite Level
• Gate 6 elevator stops: Gate 6, Section 131, Webull Suite Level, MaintenX SkyDeck

ESCALATORS

Located at Gates 1, 2, 6, First Base Food Hall, and Third Base Food Hall.

• Gate 1 escalator will take you to Section 150
• Gate 2 escalator will take you to Section 132
• Gate 6 escalator will take you to Section 131
• The First Base Food Hall escalator will take you to Section 214
• The Third Base Food Hall escalator will take you to Section 215 and MaintenX SkyDeck

FAN INTERFERENCE

Fans are not to interfere with any ball in play or throw objects onto the field. Anyone doing so will be subject to ejection from the ballpark. Anyone venturing on the playing field will be prosecuted to the fullest extent of the law.

FIRST AID

First Aid presented by Orlando Health St. Petersburg can be found between Gates 3 and 4 on the 100 Level, behind home plate. The clinic is staffed by St. Petersburg Fire/Rescue Medical Team.

FOOD POLICY

Outside food or beverage is not permitted, with the exception of one sealed, personal-sized bottle of water. Exceptions can be made for food specifically needed for medical reasons or childcare.

FRONT OFFICE

The Rays Executive Offices can be found on the east side of Tropicana Field near the Gate 1 Box Office. The offices are open Monday – Friday, 8:30 a.m. to 5:30 p.m. For Box Office hours, see Box Office.

GAME-USED MERCHANDISE

Get your own MLB-authenticated, game-used and autographed items from your favorite Rays players. Choose from jerseys, bats, helmets, bases and more. These one-of-a-kind items are located at the Rays Authentics Store in Center Field on the Field Level next to the Main Team Store.

GATES

Gates open 90 minutes before first pitch for Monday-Friday Rays home games and two hours before first pitch on Opening Day and Saturday-Sunday Rays home games. VIP Gate 4 is open to suite holders, DEX Home Plate Club ticket holders, The Baldwin Group Club ticket holders, Two Rivers Batter’s Box ticket holders, Chalk Box ticket holders, and Baseline Premier ticket holders. All gates are wheelchair accessible.

Evolv: The Evolv Express security screening system uses sensor technology and artificial intelligence to detect security concerns. Fans can walk through the system at a normal pace, carrying their phones and small bags without stopping.

GROUP TICKETS

Tropicana Field has a variety of seating options and benefits for group outings. Call 727-825-3406, email GroupSales@RaysBaseball.com, or visit RaysBaseball.com/Groups for more information.

GUEST CODE OF CONDUCT

The Tampa Bay Rays appreciate that all fans observe our ground rules for guests. Please contact the nearest Fan Host staff member if, for any reason, another guest is interfering with your enjoyment of the game. You may also text 727-594-0860 with your issue and location for assistance.

Violations of the Fan Code of Conduct can be addressed through verbal warnings, ejections, denial of future entry, and/or arrest.

• Drink responsibly. Do not consume alcohol if you are underage.
• Restricted Areas: Do not enter restricted areas in or around the ballpark – including the playing field or service areas.
• Fan Interference: Major League Baseball rules require that fans not go onto the field, throw objects onto the field, or interfere with balls still in play.
• Sit only in your ticketed seat and stay alert for bats, balls, or other objects leaving the field of play. Baseballs hit or thrown into the stands can be dangerous.
• Clothing and footwear are required to be worn at all times while at Tropicana Field.
• Tropicana Field is a smoke-free facility. The use of tobacco products of any kind, including e-cigarettes, vapes, or chewing tobacco, is not permitted on the property.
• Fans are not permitted to bring outside food or drinks into Tropicana Field. One sealed bottle of water (20 ounces or less) or one empty, plastic bottle or cup is permitted per ticketed fan.
• Respect your fellow fans. Derogatory, threatening, or obscene language, gestures, or behavior will not be tolerated.
• Any threats of violence or abusive language, including abusive language related to sports betting, directed at players, players' families, club personnel, or umpires, will not be tolerated.
• Solicitation by any fan for contributions or donations, or the distribution of literature or other items on ballpark property, is prohibited.
• Banners, signs, and flags are permitted and may be displayed in the stadium if they are baseball-related, do not interfere with the playing field or other ballpark signage, or inhibit the view of other fans. Derogatory language, gestures, or symbols are not permitted on signs. Management reserves the right to remove any sign displayed on the property.
• Beach balls, Frisbees, and other objects cannot be thrown in the stadium and are prohibited.
• Small radios, laptops, tablets, and other electronic devices are allowed in the ballpark when used with personal headphones.
• The use of personal still and video cameras is permitted, so long as it does not obstruct views or interfere with other fans. Pictures and videos must be for private, non-commercial use.
• Tripods or similar stabilization poles are prohibited.

GUEST SERVICES

Guest Services is located at Gate 1, 3, 4, and the MaintenX SkyDeck. Stop by to pick up a birthday or first game button, check out a sensory bag, sign up for the Budweiser Designated Driver Program, inquire about lost or found items, or get help with anything else you may need. Whatever brings you our way, we’re happy to assist! For any questions or concerns before or after your visit, please email us at CustomerService@RaysBaseball.com.

INSIDE PITCH

The Official Gameday Program of the Rays is available for free to all fans in attendance while supplies last. Each issue features interesting stories, player profiles and kids’ activities. Visit RaysBaseball.com/InsidePitch to check out the latest editions.

KIDS RUN THE BASES PRESENTED BY RIPA

Kids can Run the Bases at Tropicana Field after every Sunday home game. See instructions on the video board regarding where to queue to enter the field at the conclusion of the game.

LOST AND FOUND

Guests may report or inquire about lost items during games at the nearest Guest Services location (Gates 1, 3 and 4). Guests may also email LostAndFound@RaysBaseball.com to report and describe any lost items and/or to schedule appointments to pick up items that have been found. Please allow 1-2 business days for a response to coordinate pick up.

MAINTENX SKYDECK

The MaintenX SkyDeck introduces a vibrant new all-inclusive experience located above left field. This elevated social space features ballpark fare, beer, wine, and soft drinks, and is one of the most accessible and economical all-inclusive offerings at the ballpark. The newly reimagined space features graphics inspired by the iconic Sunshine Skyway Bridge, a dynamic new mural celebrating Tampa Bay, and enhanced LED lighting that syncs with in-game action. Designed for connection and energy, the MaintenX SkyDeck offers a lively, social atmosphere with great sightlines—perfect for gathering with friends or entertaining in a more casual setting. For more information, please visit RaysBaseball.com/SkyDeck, email Tickets@RaysBaseball.com, or call 727-825-3406 to speak to a Rays representative.

MASCOTS

Meet Rays mascots Raymond & DJ Kitty 30 minutes before first pitch at every game at the Rays Rookies Alcove (formerly Raymond’s Treehouse) located at field level by Section 148.

MOBILE ORDERING

Tired of long lines at concessions? Order ahead and avoid lines using the MLB Ballpark app. Navigate to the Tampa Bay Rays team page on the Ballpark app and select the “Order Food & Drinks” tile to view all locations that offer mobile ordering at Tropicana Field. Season Members receive a discount on all concessions through mobile ordering. For more information on mobile ordering, please visit RaysBaseball.com/Mobile.

NATIONAL ANTHEM

Individuals and groups interested in performing the National Anthem should visit RaysBaseball.com/Anthem for more information.

NETTING

The Tampa Bay Rays are committed to providing a safe and secure environment for each person who enters Tropicana Field. Protective netting extends from home plate to the foul poles located in Sections 137 and 138 at Tropicana Field.

There is some amount of netting in front of the seating sections listed below; the height and coverage of the netting varies by section.

Netting Sections: 101, 102, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118, 119, 120, 121, 122, 123, 124, 125, 126, 127, 128, 129, 130, 131, 132, 133, 134, 135, 136, 137, and 138.

Please understand that it is not possible for a map to show the precise location of the netting and/or to what extent netting may or may not impact your view. In addition, regardless of the location of netting, fans in the sections listed above are still exposed to objects leaving the field of play, including bats and bat fragments, and thrown or batted balls; ticket holder assumes all risk of injury. No seat in Tropicana Field is free from the risk of injury inherent in attending a live baseball game. For more information on netting coverage and seating options, please contact the Tampa Bay Rays ticket office at 1-888-FAN-RAYS.

To view the netting seating map, click here.

NURSING ROOM

A private room for nursing or pumping is available behind home plate at the Orlando Health Fan Care Clinic. A keypad door lock ensures privacy, and the room is sanitized after each use. Use code 33705 for access. For more information, please visit RaysBaseball.com/Nursing

PARKING AND TRANSPORTATION

The Rays are pleased to offer a limited number of prime parking areas on a prepaid basis. If Rays lots sell out before the first pitch, fans may park in overflow parking throughout downtown St. Petersburg. Visit RaysBaseball.com/Parking to learn more.

• ADA Accessible Parking – Located in Lots 1 and 7 (subject to availability).
• Baseball Looper Trolly – The Baseball Shuttle will operate during the 2024 season. For more information, visit loopertrolley.com/baseball-shuttle.
• Charter Buses – Buses may drop off passengers 4th Ave S near Gate 3. Buses can park for free on 2nd Ave S between 10th St and MLK (subject to availability).
• Electric Vehicles - Charging stations are located in Lots 1,5, and 7 on a first-come, first-served basis.
• Overflow Parking - Rays prepaid parking often sells out. If Rays lots sell out during a game day, fans may park in one of the many overflow parking options throughout downtown St. Petersburg. Non-Rays-owned lot options can be found here.
• Parking Inbox – Please forward any parking questions, complaints, or concerns to ParkingOps@RaysBaseball.com.
• Prepaid Parking - Prepaid parking is available for purchase on a single-game basis based on availability in Lots 1, 2, 5, 6, and 7. Prepaid parking can be purchased in advance of the game on RaysBaseball.com/Parking.
• Rideshare - There will be two options for Rideshare pick up and drop off for the 2026 season. Guests trying to access Gate 1 will be dropped off at our rideshare location in Lot 8. Guests with ADA drop-off and guests trying to access the building through Gates 4 & 5 can be dropped off on Trop Drive on 16th Street.
• RVs/Campers/Large Vans - Parking RVs, campers, and large vans is 2x the general parking rate for each game. Recreational vehicles are not permitted to park overnight on Tropicana Field Property. Upon arrival, accommodations can be made for these vehicles on a game-to-game basis; however, in general, these vehicles must park in the same location as buses on 2nd Ave S between 10th St & MLK (Subject to availability)
• Season Member Parking - Rays Season Members may purchase discounted parking in Lots 1, 2, 5, and 6 based on availability. Please visit RaysBaseball.com/Parking for more information.
• Staff Parking - Rays Fan Host staff will have access to park in Lot 4 as in years prior. All other part-time staff will be parking in Lot 9 for the 2026 season.
  • Parking Credential - All staff must have their parking pass clearly displayed in their vehicle to gain access to their assigned parking lot.
• Tropicana Drive - Tropicana Drive is located in front of Gate 4. It is a one-way drive, with the entrance on 16th St. S, and the exit onto 4th Ave S.

PREGAME TIMELINE

Batting and infield practice are taken at the discretion of each team and are subject to change. Access to the seating bowl to watch practice opens 90 minutes prior to game time Monday-Friday, and 2 hours prior to game time Saturday-Sunday.

PROHIBITED ITEMS

To promote a safe and enjoyable game experience, security screening is conducted before entering the ballpark. The following items are prohibited at Tropicana Field:

• Bags that are not transparent or do not comply with the CLEAR-BAG POLICY
• Hard-sided coolers, boxes, or cases of any size
• Alcoholic beverages
• Outside food or drinks, except for one sealed bottle of water (20 ounces or less) per ticketed fan
• Stainless steel, metal, ceramic, and glass bottles are not permitted. However, an empty plastic refillable cup, or an empty plastic refillable water bottle, is permitted for use at stadium hydration stations. This plastic item may have a lid and a straw
• Weapons of any kind, including firearms, knives, or chemical sprays larger than .6 ounce
• Fireworks or other explosives
• Items that could be projectiles
• Cameras with lenses longer than 12”
• Bullhorns, percussion instruments, air horns, whistles, and other excessively loud noisemakers (The long-held tradition of small cowbells being allowed at Rays games continues.)
• Bicycles, skateboards, roller blades, or hover boards
• Sticks/Clubs, pom-poms with stick handles, poles, “selfie” sticks, or extenders
• Aerosol Cans
• Drones
• Radio-controlled devices
• Lasers
• Audio speakers
• Bats
• Brooms over 36" long
• Wrapped packages
• Footwear with wheels
• Clothing or signs with obscene or derogatory language or gestures
• Pets, except service animals
• Any item deemed to pose a risk to the health or safety of others or that cannot be thoroughly screened and cleared by security

Prohibited items will not be stored. If you have any of these items, they may be returned to your vehicle or discarded.

RADIO BROADCASTS

Rays Radio broadcasts on 95.7 WDAE, 620 AM, and the iHeart Radio app all season. Rays play-by-play is available in Spanish on WQBN 106.7 FM / 1300 AM. Fans can stream Rays Radio, in English or Spanish, delay-free inside Tropicana Field in the Ballpark app.

RADIOS, TVs, LAPTOPS, TABLETS

Radios and TVs 16" x 16" x 8" or smaller are permitted inside the ballpark. If any of these items interfere with a guest's enjoyment of the game, the devices must be turned off. Fans can stream Rays Radio, in English or Spanish, delay-free inside Tropicana Field in the Ballpark app.

50/50 CHARITY RAFFLE

You could win big! Through the Rays 50/50 Raffle, one lucky fan at each Rays home game walks away with a cash prize and helps fund charitable programs. Look for kiosks around the ballpark for your chance to win. Fans in the state of Florida can visit Rays5050.com to play at home. Winning numbers are posted immediately after the game at Rays5050.com/Winners.

RAYS BAY REPUBLIC TEAM STORE

Regular store hours:

• Monday-Friday: 10 a.m.- 5 p.m.
• Saturday: 10 a.m.- 4 p.m.
• Sunday: Closed

Please note that hours vary on gamedays. Can’t make it to the store? Orders can be placed by calling (727) 342-5731 or emailing Team@TheBayRepublic.com with curbside pickup and shipping options available to customers.

Season Members receive a discount on merchandise when using the Rays Wallet in the MLB Ballpark app. The Rays Wallet Scan & Pay QR Code should be presented and scanned at the team store to receive any applicable discounts. For more information the Rays Wallet, visit RaysBaseball.com/RaysWallet.

RAYS WALLET

The Rays Wallet is a centralized mobile wallet integrated into the MLB Ballpark app that allows fans to quickly and easily pay for tickets, concessions, merchandise, and parking at the ballpark. Fans only need to store their credit card information once, and they can use it for all in-venue purchases without having to re-enter payment details, while also being able to access any value, discounts, or other Rays-provided benefits. For more information, visit RaysBaseball.com/RaysWallet.

RAYS ROOKIES KIDS CLUB

The Rays Rookies Kids Club is the official youth fan club of the Tampa Bay Rays, offering three membership options: MVP, All-Star, and Rookie. The MVP membership is just $40 and includes a drawstring bag, snapback hat, socks, a Raymond bobblehead, free admission to The Florida Aquarium, Kids Eat Free, a pin set, an official membership card with lanyard, and exclusive ticket offers. The All-Star membership is $20 and includes a snapback hat, while the Rookie membership is free and comes with a sticker set, special ticket offers, and access to exclusive events. Sign up at RaysBaseball.com/RaysRookies.

RESTROOMS

Tropicana Field has all gender, men’s, and women’s restrooms throughout the ballpark. All levels have accessible restrooms, all-gender restrooms and changing stations.

Women's Restrooms

• 100 Level Infield: 101-103, 104-110, 107-109, 121-123, 122-124
• 100 Level Outfield: 137-139, 140-144, 143-147, 148-150
• 200 Level: 206-208, 207-209, 214-216, 215-217
• MaintenX Party Deck: 345-347
• Club Level: Next to Suite 57, third base side, first base side next to Stair 11 (Gate 2)
• DEX Home Plate Club
• The Baldwin Group Club

Men's Restrooms:

• 100 Level Infield: 111-113, 112-114, 125-127, 126-128
• 100 Level Outfield: 135-137, 136-138, 140-142, 145-147, 146-148, 149
• 200 Level: 206-208, 207-209, 214-216, 215-217
• MaintenX Party Deck: 345-347
• Club Level: Next to Suite 57, third base side, first base side, next to Stair 11 (Gate 2)
• DEX Home Plate Club
• The Baldwin Group Club

All Gender Restrooms:

• 100 Level: 102-104, 114-116, 121-123
• Home Plate Club
• Republic Bank Draft Room
• Left Field Meeting Room
• 300 Level: 309-311, 310-312

REPUBLIC BANK DRAFT ROOM

Featuring pre-game entertainment, this first-class destination for Season Members features local craft beers and themed signature food items! The Draft Room can be accessed from the ramp at Gate 5 and from the main seating bowl behind section 105. Members will have Draft Room Access throughout the season by scanning their season member game ticket at the preferred entry location.

RIPA BULLPEN BOX

Located directly alongside the Rays bullpen, the exclusive RIPA Bullpen Box offers an unforgettable group experience for 60–85 guests, and is perfect for team parties, corporate outings, and family events. When the bullpen phone rings, you’ll be close enough to hear it and cheer on your favorite Rays pitcher as he gets the call to enter the game. For more information, please email GroupSales@RaysBaseball.com or call 727-825-3406 to speak to a Rays representative.

SCOREBOARD MESSAGES

Fans interested in sending a special message or planning a marriage proposal during a Rays game on RaysVision may submit a request through the official scoreboard message page. Please visit RaysBaseball.com/Scoreboard for available options, guidelines, deadlines, and donation information, or email Scoreboard@RaysBaseball.com for additional details. All messages and proposals are subject to availability, approval, and posted requirements.

SEASON MEMBERSHIPS

As a Rays Season Member, you have the option to choose which Membership best suits your needs: Flexible Membership or a Traditional Membership. Both options feature best-in-class benefits.

Memberships are available for sale over the phone, in-person, and at RaysBaseball.com/Memberships. Please call 888-FAN-RAYS or email Tickets@RaysBaseball.com for more information on Memberships.

SEAT NUMBERS

Even-numbered sections are on the first base/right field side of Tropicana Field's seating bowl. Odd-numbered sections are on the third base/left field side of Tropicana Field's seating bowl. When sitting in your seats and looking at the field, seat No. 1 is to the left in all sections. The Rays dugout is on the first base side, and the visitor’s dugout is on the third base side.

SEMINOLE HARD ROCK TAMPA 162 LANDING

Enhance company meetings, boost employee morale, reward outstanding achievements, and enjoy a memorable day at the ballpark. Seminole Hard Rock Tampa 162 Landing hosts 75-136 guests in an exclusive, on-field venue located alongside the visiting bullpen. For more information, please email GroupSales@RaysBaseball.com or call 727-825-3406 to speak to a Rays representative.

SENSORY ROOM

Through consultation with the University of South Florida’s Center for Autism and Related Disabilities (CARD), the Sensory Room was designed to provide a safe space for anyone with sensory processing needs. You will find many fun items in this room that provide a safe and relaxing environment, while stimulating or calming specific senses. For more information, please visit RaysBaseball.com/Sensory.

SHORTSTOP

Experience checkout-free shopping at the Shortstop at the Budweiser Porch. Simply tap or insert a credit card or scan your QR code via the Rays Pay Wallet to enter. Once inside, simply pick out your desired items and walk out of the exit. Using AI technology, the Shortstop will track the items that you picked and charge you for them accordingly.

SMOKING/VAPING

Tropicana Field is a smoke-free facility. Smoking, vaping and tobacco use is not permitted on the property. The use of all tobacco products (City Ordinance Section 20-124) and e-cigarettes is prohibited. There are no “Smoking Areas” inside or outside the ballpark.

TAILGATING & GRILLING

Tailgating is allowed at Tropicana Field once the lots are open for that event. Structures (such as sunshades, folding chairs, etc.) may not block parking aisles or other spaces. No big tents will be allowed, as well as no open flames (fire pits), no charcoal grills, and no large commercial grills. Lastly, alcohol is permitted in your tailgating area, but is never permitted to be carried inside the ballpark.

TELEVISION BROADCASTS

Rays.TV is the new Rays streaming platform, allowing in-market access to live Rays games without a cable or satellite subscription. Select Rays games broadcast on MLB's national broadcast partners will not be available on Rays.TV. Rays Television broadcasts are also available on cable, satellite, and internet providers. Visit RaysBaseball.com/Watch for more information.

TEXTING

Keep Tropicana Field fan-friendly! Please contact the nearest Fan Host staff member if, for any reason, another guest is interfering with your enjoyment of the game. You may also text 727-594-0860 with your issue and location for assistance.

To receive Rays text messages about new ticket deals, roster moves, presale opportunities, and more, text RAYS to 42086. Message and data rates may apply. Text STOP to cancel and HELP for assistance. Up to 14 msgs/wk. No purchase necessary.

THE BALDWIN GROUP CLUB

The Baldwin Group Club features leather-padded seats, located on the first base line on the club level. Benefits include full access to The Baldwin Group Club with an all-inclusive buffet with featured entrees and ballpark fare, plus bar service with beer, wine, and soft drinks, with spirits available for purchase. For more information on The Baldwin Group Club seats, call 888-FAN-RAYS, email Tickets@RaysBaseball.com, or visit RaysBaseball.com/Premium for more information.

TROPICANA FIELD TOURS

Tour Tropicana Field, home to the Tampa Bay Rays! Experience a behind-the-scenes look at one of the most unique ballparks in baseball. For more information, please email Tours@RaysBaseball.com.

UMBRELLAS

Umbrellas are permitted inside the ballpark and must be placed under a seat. Umbrella bags are available at gates when necessary.

UNAUTHORIZED TRANSMISSION

No person admitted to the ballpark shall transmit or aid in the transmission of any description, account, picture or reproduction of any baseball game (including pregame or postgame activities) or other events conducted at Tropicana Field, unless expressly authorized by the Tampa Bay Rays.

VIVA VICTORY LEDGE

Enjoy a unique vantage point overlooking Left Field from private tables of four. Bar snacks, hot dogs and in-seat delivery of complimentary beverages, including Coca-Cola products, beer and wine, are all included in the ticket price. For more information, visit RaysBaseball.com/Groups, email GroupSales@RaysBaseball.com, or call 727-825-3406 to speak to a Rays representative.

WATER FOUNTAINS

Water fountains are available throughout all levels of Tropicana Field along the concourse.

WEBULL SUITE LEVEL

The 200 Level Premium Suites have been fully reimagined and rebranded as the Webull Suite Level, updated with modern design, enhanced technology, and elevated comfort to create the best-in-class hospitality environment. Ticket holders in the Webull Suite Level Premier Seats (Sections 203-206) receive in-seat delivery of food, beer, wine, and soft drinks available for purchase. For more information, visit RaysBaseball.com/Groups email GroupSales@RaysBaseball.com or call 727-825-3406 to speak to a Rays representative.

WHEELCHAIR TRANSPORTS

The Rays are proud to provide a wheelchair transport service. The Rolling Rays are available at Gates 1 and 5 on a first-come, first-served basis. Wheelchair assistance is provided from the gate to your seat upon arrival and from your seat to the gate at the end of the game. Wheelchair transporters are not allowed to leave Tropicana Field to pick-up or deliver patrons outside of the gates. Wheelchairs are not available for rent or borrow for any portion of the game.